Define
We determine what the assistant may answer, collect, and escalate.
Helpful answers without making customers wait
AI Chatbots and Digital Assistants
We build digital assistants that answer approved questions, collect lead information, guide visitors, support onboarding, and route serious requests to the right person.
A chatbot should be useful, accurate, and transparent about its limits, not an irritating wall between your customer and your team.
Ideal for
- Businesses receiving repeated questions
- Websites that need after-hours lead capture
- Teams that need structured intake
- Organizations with extensive service information
Problems we solve
- Visitors leave before receiving an answer
- Staff spend time answering the same questions
- Lead information arrives incomplete
- Requests are routed inconsistently
- After-hours opportunities are missed
What we can build
- Frequently asked question handling
- Lead intake and qualification
- Appointment routing
- Service guidance
- Internal escalation
- Knowledge-base connection
- Bilingual experiences
- Conversation summaries
What your project can include
- Use-case definition
- Conversation design
- Knowledge preparation
- Lead-capture fields
- Escalation rules
- Testing and guardrails
- Website deployment
- Performance review
Our process
Prepare
We organize approved information and create clear response boundaries.
Build
We configure the conversation, forms, routing, and integrations.
Test
We test expected questions, ambiguous requests, and unsupported scenarios.
Improve
We review real interactions and refine approved content over time.
Business outcomes
- Faster initial response
- More complete inquiries
- Reduced repetitive questions
- Better after-hours coverage
- Consistent routing
- Improved customer experience
Common integrations
- Websites
- CRM
- Scheduling
- SMS
- Knowledge bases
- Support inboxes
- Internal notifications
Available Options
Book a free 30-minute consultation to find the right option and its pricing.
One AI piece added to what you already have, without changing your systems.
Simple AI Tool
One AI piece added to what you already have.
- Ready in
- 5 to 7 business days
What you get
- Your choice of one: website chatbot, price calculator, or smart intake form
- Trained on your services and your most common questions
- Hosted and maintained by VYNTEX
- Email notification every time someone uses it
- Available in English and Spanish
- 30 days of support
What is not included
- Voice receptionist that answers calls
- Multi-step automation
- CRM or booking system
- Connection to your other software
Best for: A business with a working site that wants one smart addition
Standard Automation
Capture the lead, then follow up without anyone remembering to.
- Ready in
- 10 to 14 business days
What you get
- Multi-step automation built around how you actually work
- Form that captures the lead wherever it comes from
- Automatic email and text follow-up
- Connected to the tools you already use
- Alerts to you when something needs a human
- Available in English and Spanish
- 30 days of support
What is not included
- Voice receptionist that answers calls
- Full CRM platform
- Website
- Paid advertising
Best for: A business already getting leads that go cold
Advanced AI
Complex AI workflows, built to your specification.
- Ready in
- Planned through an AI Blueprint
What you get
- Custom AI workflows
- Connections to your existing software through its API
- Ongoing tuning as the business changes
- Scope agreed in writing before we start
- Planned with you through an AI Blueprint
What is not included
- Anything not in the signed scope
- Hardware
- Third-party software licenses
Best for: A business with an unusual process nobody sells off the shelf
Free 30-minute consultation
We talk through your business, recommend the package that fits, and walk you through its pricing. No sales pressure, in English or Spanish.
Third-party platform fees (hosting, domains, software, messaging, advertising) are billed separately.
NEED SOMETHING CUSTOM?
AI Blueprint
The starting point for anything custom. We review your online presence and give you a written plan of exactly what to build.
- 60-minute session
- Full review of your online presence
- Written blueprint in 3 to 5 business days
- 30-minute walkthrough call
Third-party software, hosting, domains, SMS, advertising, and platform fees are separate unless specifically included in writing.
Frequently asked questions
Can the chatbot answer anything?
No. It should answer within an approved scope and escalate when information is uncertain, sensitive, or requires professional judgment.
Can it work in English and Spanish?
Yes. Bilingual conversation design can be included based on the project requirements.
Can it schedule appointments?
Yes, when connected to a compatible scheduling system and configured with the correct availability rules.